Hardware Guarantee

We do not offer returns or exchanges on any items and all sales are final.

Please make sure that system specifications (including operating system) meet your requirements.
Please be aware of what you are purchasing.

Free Geek Twin Cities sells refurbished devices that may have small defects such as:

  • defects of physical condition,

  • battery life,

  • non-essential pieces like screws,

  • any issues caused by misuse of the device,

  • or anything mentioned in the description of the item.

If a product has a defect not listed above and not listed in its description, we will fix the problem within 30 days.

Ordering and Pickup Policy

Free Geek Twin Cities requires a photo ID at pickup from the person picking up the order. The name and address on the ID needs to match the information on the order. If you are having someone else pick up your order for you, please add a comment in the “Additional Information” section during checkout.